Terms of Service

1. What NAYRUM is

NAYRUM is a curated marketplace and distribution platform for independent products, including apps, creative work, physical products, and services. Creators publish products, and buyers purchase digital access or place orders, depending on the product.

2. Accounts

You must provide accurate account information and keep your credentials confidential. You are responsible for all activity under your account. One person or legal entity may not maintain more than one account to evade enforcement actions.

3. Purchases and access

When you buy a paid digital product, access is granted automatically to your NAYRUM account for that specific product. Purchases of physical products and services create an order for the responsible seller after payment is confirmed. Prices are shown in the product's currency (USD or BRL) and charged as displayed. Payments are processed by Stripe; NAYRUM does not store card numbers.

4. Creators

Creators keep ownership of their products. By publishing, you grant NAYRUM a non-exclusive license to distribute, promote, and display your product. Paid products require an active payout account (Stripe Connect). NAYRUM retains a 15% platform commission on each sale; the creator receives 85%. Products must pass curation before publication and may be removed if they violate these terms or applicable law.

The creator or seller is responsible for the product or service offered and for the obligations that apply to it. For physical products, this includes stock, preparation, packaging, shipping, delivery, returns, and customer support, as applicable. For services, this includes delivering the service, communication and scheduling, and customer support.

NAYRUM provides marketplace, discovery, checkout, payment, and order-management infrastructure. NAYRUM is not the manufacturer, service provider, carrier, or party responsible for a seller's fulfillment.

5. Social distribution

Creators may connect their own social accounts (such as TikTok) to publish promotional videos generated from their product artwork, or submit videos for publication on NAYRUM's official social channels. Submitted videos are reviewed by NAYRUM before publication. You retain ownership of your content and grant NAYRUM permission to publish approved submissions on its official channels. You may disconnect a connected social account at any time.

6. Refunds

Refund requests are handled case by case. When a refund is issued, access to the product is revoked automatically. Chargebacks may result in account suspension.

7. Prohibited use

You may not use NAYRUM to distribute malware, infringing content, deceptive products, or anything illegal; attempt to bypass payments, access controls, or rate limits; or scrape, resell, or redistribute content or access keys.

8. Liability and changes

NAYRUM is provided "as is" without warranties to the maximum extent permitted by law. We may update these terms; continued use after changes means acceptance. Questions: support@nayrum.app.